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Shopee Rating Improvement - Cikgu Shopee
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Shopee Rating Improvement

 Shopee Rating Improvement

Akhirnya Shopee telah mendengar suara hati dari Seller yang sedih dengan Review dan Rating yang diberi oleh Buyer tapi bukan disebabkan oleh silap Seller.

Shopee telah membuat penambahbaikkan, dengan Buyer boleh memberi rating dan review berdasarkan 3 sebab jika rating yang diberi adalah 1 Star atau 2 Star:

  • Product Quality
  • Seller’s Service
  • Logistic Service

Apa yang menarik mengenai ini adalah apabila:

  • Jika rating rendah diberi untuk Logistic Service, Shopee tidak akan kira rating ni masuk dalam Produk/Kedai rating
  • Jika rating rendah diberi untuk Product Quality atau Seller’s Service, Shopee akan kira rating ni masuk dalam Produk/Kedai rating

Contoh boleh tengok di bawah:-

Situasi Pertama:

Buyer memberi rating 2 star untuk Logistic Service, manakala rating lain adalah tinggi

Oleh itu, Shopee akan exlude rating ni dari rating produk.

Situasi Kedua:

Buyer memberi rating 2 star untuk Product Quality atau Seller’s Service

Oleh itu, Shopee akan kira rating ni untuk dimasukkan dalam rating produk tanpa perlu lihat rating Logistic Service

Harap semua Seller Shopee maklum akan perubahan sistem ini dan dapat menambahbaik rating Produk/Kedai masing-masing supaya makin bertambah sale di Shopee

Afifganu

Afif Ganu

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